In a communique signed by Reuben Muoka, the Director of Public Affairs, NCC, it was revealed that the ECC initiative had created employment opportunities for numerous Nigerian youths and professionals while fostering informal business activities throughout the country.
“The commission provided technology platforms such as Computer-Aided Dispatch systems for the respective response agencies such as police, Nigeria Security and Civil Defence Corps, Fire Service, Federal Road Safety Corp, Nigerian Centre for Disease Control, Ambulance Service, and State Emergency Management Agencies to facilitate the dispatch of emergency calls through the national emergency toll-free number 112,” NCC said.
This three-digit code was thoughtfully designed to ensure easy recall, allowing citizens in distress to swiftly report emergencies. Agents at the ECCs undergo rigorous training and are equipped with state-of-the-art communications tools, including digital radios and internet protocol and geo-location technologies. These advancements empower responders to quickly identify the location of incidents, facilitating the effective delivery of rescue services to the public.
It added, “As the ECCs assume more crucial roles in providing emergency communications services to the citizenry, it is also providing additional socio-economic responsibility of providing job opportunities to the citizens as each of the centres have staffs made up of Call agents, Facility/IT Staff, and Administrators.
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