The ECCs, which have been constructed and are now fully operational in a total of 27 state capitals across the country and are reachable on toll-free number 112.
They are operating in similar design like the 911 Emergency Numbers in some developed parts of the world. They are designed to provide succuor to individuals, who are witnesses or under distress of emergency, arising from fire outbreaks, robbery or violent attacks, domestic, road accidents, health crisis and so on. Callers are able to instantly reach response agencies through the toll-free three digit numbers, 112.
The Commission provided technology platforms such as computer-aided dispatch systems for the respective response agencies such as police, Nigeria Security and Civil Defence Corps , Fire Service,, Nigerian Centre for Disease Control , Ambulance Service, and State Emergency Management Agencies to facilitate the dispatch of emergency calls through the national emergency toll-free number 112.
Agents of the ECCs, have been trained, and equipped with state-of-the-art communications equipment, including digital radio and Internet-protocol and geo-location technologies to enable responders to easily identify location of incidents for effective and efficient delivery of rescue services to the public.
The response agencies, such as the Police with round-the-clock duties to prevent, stop and arrest crimes, are now being provided with additional mobile communications devices, some installed in their offices, to enable them to instantly receive information from call agents at the centres. This is to also ensure that top echelons of the force are provided instant information for command and control over emergency situations or incidents across the country.
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