KUALA LUMPUR, Nov 21 — A glitch with Keretapi Tanah Melayu Bhd (KTMB)’s online ticketing system caused severe disruptions during the first day of advanced ticket sales on Monday, and measures are already being put in place to avoid a repeat situation. According to The Malaysian...
Thursday, 21 Nov 2019 07:19 AM MYTPeople are seen waiting for the komuter train at the railway station in Kuala Lumpur. ― Picture by Yusof Mat Isa
“Despite having prepared a week before, where this potential scenario had been analysed, the system still could not cope .” To better handle the load in the future, the CEO said that KTMB’s internet bandwidth capacity is being doubled from 100Mbps, while they will also be making improvements to the centralised processing unit of the system.
Given the lack of any more information regarding this, perhaps the CEO was merely listing out all potential causes of the overload. Regardless, more conclusive news will arrive at the end of the investigation.
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