The Nigerian Communications Commission has made the process of replacing lost, stolen or damaged Subscriber Identity Module cards more stringent in order to protect telecommunications consumers.
She said before replacing a SIM card, consumers are required to identify themselves properly through court affidavit, national identification card , SIM pack, among other requirements.
She added that by the time the subscriber discovers what is happening, money would have been fraudulently taken out of his or her bank account. ”To stop this SIM swap fraud, the commission in 2017 developed guidelines on SIM replacement, which sets water-tight rules for telecoms consumers to replace their SIM card when there is a need for it,” she said.
”But what telecoms consumers should know is that they must appreciate the fact that information being required from them is to establish that anybody coming for SIM swap proves that the number requested to be swapped belongs to him/her.
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