The chief commissioner, Public Complaints Commission (PCC), Hon. Abimbola Yusuf, has said that the commission resolves an average of 10,000 cases in a year.
Yusuf, who launched the Complaints Lounge located on the ground floor of the Commission’s building, said it was aimed at ensuring Nigerians are served better and also enjoy easy access for the public.
“Before now, the complaints office was upstairs, but we decided to bring it downstairs so that vulnerable groups such as the disabled can also come in and complain. Speaking earlier, director of Public Relations, Foreign Supports and Inter-agency, Abodunrin Olumide, who spoke on the need for improved funding for the Commission, said in the last 47 years, people were yet to know the commission for what it is.He said, “The major problem of the public complaints commission is funding. If the Federal Government can help us we have a big advantage over others. We have offices in the LGAs across the federation and five area offices.
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