“We’ve got 79 bedrooms with the mix of standard rooms (37) and Executive Rooms/Deluxe (28).” Nigeria TheProvidence
I was brought in to do the opening of The Providence By Mantis; I’ve been around for three months now. However, this is not my first time in Nigeria; I’ve been in and out of Nigeria since 2010. I’ve worked in the hospitality work in Lagos and I was also involved in a consultancy company here; we worked in Lagos, Abuja, Calabar, Ibadan and Ilorin. So, I’ve ben around for some time.
We are bringing a five-star experience both from the property and what the property is being developed as. The finishing works, the furniture and all the fittings is five-star; it’s really a great standard. More than that, we’ve been training our staff for two months on giving exceptional service. We trained them on service levels, serving, room cleaning, health and safety, fire fighting and skills development.
Well, there are challenges, but a lot of them are not unique to Nigeria. Yes, power is one problem, but you know there’s a challenge ahead of you; you must find away to mitigate it. So, just take it that you would be running on generator for a lot of your time. The challenges are definitely taken into account, but the opportunity is much bigger than the challenges; it’s about taking advantage of that opportunity.
Mantis have got strict standards of what we do; each hotel is defined by the location and the owner, but the standards we all maintain. To maintain you property, you need to maintain it at a standard and we are committed to keeping the standards. What you are seeing today would still be same in years to come.Mantis has been interested in Nigeria for many years; they originally had a contract with George Hotel in Okoyi.
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