THE West Africa Association of Customer Service Professionals the umbrella body for customer service practitioners in the ECOWAS region, has recently unveiled the Nigeria Customer Service Index.
West Africa Association of Customer Service Professionals the umbrella body for customer service practitioners in the ECOWAS region, has recently unveiled the Nigeria Customer Service Index.
The Nigeria Customer Service Index is the first multi-sector feedback platform for Nigerian customers to assess service quality across industries, providing them with the opportunity to voice their opinions and contribute to improving service standards in Nigeria. According to the association, this year’s survey will cover nine sectors divided into 17 sub-sectors using eight evaluating parameters and two sector-based questions to garner data and provide insight into challenges with service delivery and quality.
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Nigeria’s Former Head Of Service Oronsaye Discharged, Acquitted By Abuja Court In N2Billion Fraud Trial | Sahara ReportersA Federal High Court sitting in Abuja has discharged and acquitted a former Head of Service of the Federation (HoSF), Mr Stephen Oronsaye, of the N2 billion fraud charge filed against him by the Economic and Financial Crimes Commission (EFCC). Justice Inyang Ekwo in his judgment on Monday held that the prosecution failed to provide enough evidence to warrant a conviction.
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