Shipping giant UPS is using artificial intelligence (AI) to crack down on package theft by “porch pirates” and help consumers get what they ordered.
The company utilizes a program developed by UPS Capital called DeliveryDefense that uses AI and machine learning to generate a delivery risk assessment based on two years of UPS UPS, -1.06% delivery information, historical loss patterns and address characteristics.
“Retailers can recommend alternative delivery options, such as UPS Store locations or other convenient Access Points, to optimize delivery outcomes.” DeliveryDefense uses the billions of data points from UPS’ historical delivery data to generate a “Delivery Confidence Score” on a scale from 1 to 1,000 that indicates the likelihood of a successful delivery.
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