LONDON (REUTERS) - Thomas Cook, the world's oldest travel firm, collapsed on Monday (Sept 23), stranding hundreds of thousands of holidaymakers around the globe and sparking the largest peacetime repatriation effort in British history.. Read more at straitstimes.com.
LONDON - Thomas Cook, the world's oldest travel firm, collapsed on Monday , stranding hundreds of thousands of holidaymakers around the globe and sparking the largest peacetime repatriation effort in British history.WHO IS AFFECTED? The firm ran hotels, resorts and airlines for 19 million travellers a year in 16 countries, generating revenue in 2018 of £9.6 billion . It currently has 600,000 people abroad, including more than 150,000 British citizens.
A fleet of aircraft will be used to repatriate British citizens. In a small number of destinations, alternative commercial flights will be used. WHAT IS THE ADVICE TO PASSENGERS? "Customers currently overseas should not travel to the airport until their flight back to the UK has been confirmed on the dedicated website," the CAA said.
Thomas Cook package holiday customers are covered by ATOL - Air Travel Organiser's Licence - which protects accommodation and return flights. However, the CAA said some customers may be asked to relocate to other accommodation. THE INDUSTRY The impact is already being felt further afield, with Australian travel group Webjet saying it was €27 million out of pocket and British online travel group On The Beach saying it would suffer from helping its customers in resorts who had flown with Thomas Cook.
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