The quality of telecommunication services offered by mobile network operators have improved in seven states out of 26 states with poor communications standards, a latest data on quality of service fro
m Nigeria Communications Commission has shown.
Meanwhile, the October 2019 report showed that 19 states were still affected by inadequate communications services. Analysis of the Quality of Service report from NCC showed that subscribers experienced dropped calls in 15 states out of the 36 states and Federal Capital Territory in October this year.
Also, the TCCH, which is the probability of failure of accessing a traffic channel during call setup affected subscribers in one state. Based on the SDDCH congestion rate parameter, Globacom failed to meet the performance indicators in seven states – Bauchi, Borno, Kaduna, Kebbi, Niger, Plateau and Taraba states.According to NCC statistics, 9mobile subscribers experienced dropped calls in Delta, Edo, Ekiti, Kebbi, Nasarawa, Ondo, Osun, Sokoto, Yobe and Zamfara states in October.The affected states are Kebbi and Sokoto states.
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