Sephora is making changes to its loyalty program and people are not happy Sephora Canada
Beauty retailer Sephora has made some significant changes to its uber-popular Beauty Insider loyalty program, and people are not happy.
Sephora emailed its Beauty Insider members on Monday, notifying them about the changes. Disgruntled recipients immediately took to the internet to air out their grievances. "Starting June 1, 2023, clients will need to make a minimum merchandise purchase of $25 to redeem their Beauty Insider birthday gift atThe Beauty Insider loyalty program has three tiers. It offers members seasonal discounts, extra shopping points, and, most famously, a chance to collect a special gift for their birthday.
Insider is the only free tier to join — VIB and Rouge require shoppers to spend $350 and $1,000 at Sephora per year to maintain membership and avail its advantages.Beauty Insider members have enjoyed getting a free gift on their birthday for years. The $25 minimum spend policy only applies to Sephora's e-commerce platform. While you can still get your free birthday gift in-store, it looks like customers are really not feeling this update.
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