After a series of directives to telcos to warn the public against text scams, the National Telecommunications Commission (NTC), this time, ordered mobile phone makers and sellers to educate users how to use text blocking features in their devices.
In its Memorandum Order No. 006-09-2022, dated September 14, the NTC directed all mobile phone manufacturers, distributors, and dealers to implement the following measures to inform the public about protective mobile phone features:
Put up posters in their physical stores to educate their mobile phone buyers on how to use, enable or activate the text blocking, spam folder and other similar features in their phones The NTC said the latest memorandum was developed after it held an industry-wide meeting on September 13 where representatives of mobile phone manufacturers, distributors, and dealers stated that their mobile phones have various features that can protect users from text scams, such as blocking of unknown numbers and/or diverting said messages to folders similar to spam folders.
The NTC also informed the manufacturers, distributors, and dealers that the above shall form part of the “mandatory requirements for type approval/acceptance and related permits for customer premises equipment, particularly mobile phone products filed before the Commission.”to deactivate clickable Uniform Resource Locators , links, and quick response codes in text messages amid the proliferation of text scams.
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