NERC Promises Better Service Delivery, Unveils Charter, SERVICOM Committee News
“Regulating public utilities will ensure that Nigerians are getting service they deserve efficiently and effectively. So on our part as the commission, the law clearly provides timeliness within which we must act.According to Aisha Mahmud, the Commission of consumers’ affairs division, NERC, the service charter reaffirms the commission’s commitment to effective service delivery.strengthening an existing relationship with SERVICOM.
“In term of service to licences, we have provided environment to enable them thrive and ensure that the prices charged are fair to consumers. In his remarks, the minister of power, Abubakar Aliyu stated that the essence of the charter cannot be overemphasised as it provides vital information regarding function and services rendered by the commission to the public.
“It is important to point out that an effective implementation of this charter will definitely improve service delivery, educate on the rights and obligations of electricity consumers.
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