“Suffice it to say that critical times require critical measures, the challenges before the Institute during and post-COVID-19 are enormous; how you do your marketing for new members, how you run your education seminars, and conduct your examination.'
of marketing new members, through education seminars and examination on how to cope with threats posed by the COVID-19 pandemic.
According to Thomas, a paradigm shift from the usual way of insurance practice has become inevitable, and practitioners must learn to inculcate the new world order brought about by the COVID-19 experience, which has become an imperative rather than an option, as examination for prospective members will all be affected by the prevailing circumstance.
He argued that CIIN has a pivotal role to play in rebranding and reshaping the ethical behaviour of members, to ensure that every member is a true representative of the core values the insurance profession stands for.
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