The Nation Newspaper Keystone Bank wins ‘Retail Bank of the Year 2024’ award
Keystone Bank Limited has emerged as the ‘Retail Bank of the Year’ at the just-concluded Africa Industrial and Development Conference and Awards 2024.
Speaking on the award, Managing Director and CEO of Keystone Bank, Mr. Hassan Imam, expressed gratitude for the recognition, stating, that the award is a testament to the effectiveness of the Bank’s various transformation programmes aimed at raising the bar in developing and delivering unique retail financial products to all levels of customers.
“As a bank, we remain committed to our goal of growing together with our customers. We operate from a position of financial strength, consistently meeting our obligations as well as all regulatory requirements. Our focus is on building a lasting relationship with our customers and continually enhancing their banking experience” he concluded.
According to the survey report, customers commended user-friendliness and reliability of Keystone Bank digital platforms as well as its efficiency of payment services, superlative relationship management and swift resolution of complaints.
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