The hiring process is surrounded by digital walls.
Vivien sat in the women’s day room at the Central Arizona Shelter Services, or CASS, Phoenix’s largest homeless shelter. The day room was slowly filling with people hoping to escape the 100-degree heat, and Vivien was eager to share her story as she contemplated another day of being unhoused. Before contracting long COVID in early 2022, Vivien, who is 51, worked full time as a truck driver for a local delivery company.
Two-thirds were male, one-third female, and 1 percent transgender or nonbinary. Just over half were white, one-third were Black, one-quarter Hispanic, and 1 in 12 Native American. Over half had a disabling condition. One in 5 were fleeing domestic violence.Vivien, who is Native American and homeless for the first time, came to CASS when she lost her apartment and had nowhere else to go. Working as a truck driver had become too physically stressful for her to continue full time.
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