When empathy suffers, narcissism flourishes.
But hierarchies can also inflate empathy in unhealthy ways in people at the middle and the bottom.Many of us work in hierarchical organizations, where workers are beneath managers, who are beneath boards or executives, who are often beneath owners.
As people climb these ladders , there are fewer and fewer people to look up to, and fewer and fewer people at their level. In this relative isolation, empathy can degrade into hypo-empathy even if people started out with normalEmpathy is a skill as much as it is a trait, and it requires continual practice and recalibration.
Most of us have worked in hierarchical organizations, but we may not know that these unique social structures are not needed in many of the places we find them. Considering the damage they do to the empathic abilities of workers in every part of the system, it's important to take an objective look at them.Many organizations fall into hierarchical patterns unconsciously, because it's all anyone knows.
In many organizations, these underlying philosophies are not explored, and"business as usual" takes over. Workers become cogs to be managed instead of fully aware individuals who bring unique abilities to their work. Restoring full humanity to people at the top means reducing the constraints of hierarchy, welcoming them back into healthy, peer-based relationships, and freeing them from unnecessary policing of their workers.
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