Full internet restoration in Nigeria, others may take a month as Mainone provides details

Mainone also refuted claims that the undersea cable cut was caused by armed groups.........................

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According to the service provider, the steps to be taken include first identifying and assigning a vessel to retrieve the necessary spares required for repair and then sailing to the fault location to conduct the repair work. It said most submarine cable faults occur as a result of human activities such as fishing and anchoring in shallow waters near shore, natural hazards such as earthquakes, landslides, and then equipment failure.

It said that commercial contracts typically included such a force majeure clause which enabled service providers to suspend contractual obligations for the duration of such disruptions.The unforeseen circumstances may be natural disasters , governmental or societal actions , or infrastructure failures .

The regulatory body added that similar undersea cables providing traffic from Europe to the East Coast of Africa, like Seacom, Europe India Gateway , and Asia-Africa-Europe 1 , were said to have been cut at some point around the Red Sea.In its statement, Mainone said it was working to restore services to as many of its customers as possible and to complete the repairs to the cable system as planned.

It said that the cable cut had disrupted international services on its cable south of the landing in Senegal, resulting in the outage of internet services for the majority of its customers. The statement added that MainOne had some restoration agreements with other operators to mitigate service disruptions, but unfortunately, those cable systems were also impacted by outages at this time.

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