The Commission urged consumers who have faced similar discriminatory practices to come forward and report them through designated channels.
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The commission’s reaction is in response to a discriminatory incident faced by a disability rights advocate in Nigeria, Debola Daniel, after he and his family members were prevented from accessing the KFC fast-food joint at the Lagos Airport because of his disability. Mr Daniels’ tweet prompted the Federal Airports Authority of Nigeria to initiate an investigation into the matter.said it decided to shut down activities of KFC after its findings, in line with Lagos State Law on People with Special Needs.
“Section 17 of the Federal Competition and Consumer Protection Act outlines the functions of the Commission, emphasising the obligation to eliminate practices detrimental to competition and consumer welfare and to safeguard consumer interests,” the commission said. “Our team will work closely with relevant authorities to ensure appropriate redress for the aggrieved consumer in this case, as well as ensure that the KFC outlet in question takes full responsibility for its actions,” the statement said.
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