Even with restaurants reopened, eating out will be very different, says an observer.
SHEFFIELD, England: COVID-19 has had a devastating effect on the restaurant industry in the UK. While a few restaurants have found ways to provide takeaway and dine-at-home offerings, the majority of businesses have shut up shop during lockdown.
Rewarding loyalty, enhancing service and product quality can give customers more for their money and still protect long-term profits.Now, however, hygiene practices will need to form a key part of the meal experience in order to develop customer confidence and prevent the spread of infection. Even as restrictions are lifted, many will continue working from home. A general reluctance to commute other than for essential needs is likely to remain.
Limited-service businesses often have lower overheads and pass the savings on through more affordable menus. Cash-strapped people turn to cheaper dining options rather than ceasing dining out altogether.
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