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The Central Bank of Nigeria has issued a directive to all deposit money banks in the country, mandating them to ensure the smooth and consistent dispensing of cash both over-the-counter and via automated teller machines .
In a circular titled “Cash Availability Over the Counter in Deposit Money Banks and Automated Teller Machines” and released on its verified social media handles, the CBN emphasized its commitment to resolving cash distribution challenges. As part of its oversight measures, the CBN called on Nigerians to report instances where banks or ATMs fail to dispense cash.
The reports can be submitted via dedicated phone numbers and email addresses provided by the CBN for each state.
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