Henry Macphillamy relies on his guide dog Jasmin to help him maintain his 'very full life', but drivers from the rideshare service have repeatedly refused to take him where he needs to go.
abc.net.au/news/brisbane-uber-refuses-blind-man-service-because-of-his-guide-dog/101975254A Brisbane man who has been refused service via a rideshare company three times in the past two months says he is "tired" of having to stand up for his "basic rights as a human being".Uber says it is working to improve its serviceHenry Macphillamy has been blind since birth and relies on his guide dog Jasmin to help him maintain a busy and "very full life".
"The Uber came and the driver tried to explain the law to me. I happen to be a lawyer so that was probably not the best idea.Mr Macphillamy said the driver's decision left him in a vulnerable position. He said in most cases, the rideshare driver would cancel the job once they found out an animal would be travelling too, but the driver in question had not seen that information until too late."My frustration is that this stuff keeps happening.
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