Artificial intelligence is the simulation of human intelligence processes by machines, especially computer systems.
He added that by leveraging AI’s capabilities, opportunities to enhance user experiences and drive customer satisfaction which will lead to product growth and customer acquisition in the ecosystem can be unlocked by startups and businesses as a way.
On how AI technology is set to revolutionise user experience for digital products, the digital product expert disclosed “AI brings a whole new level of intelligence and personalisation to digital products.
While acknowledging the importance of responsible AI implementation especially for new startups, Najeeb urged organisations to be transparent on how AI is being used while noting that user data privacy needs to be protected. “As we embrace AI’s potential, it’s crucial to ensure ethical use and transparency. User trust is paramount, and organisations must be transparent about how AI is being used, protect user data privacy, and address any biases or ethical concerns that may arise.”
“The reason why I am pointing this out is that when we imagine the level of advancement of AI in the next couple of years, then I am sure it will be difficult to differentiate the things done by AI and a real person,” he said.All rights reserved. This material, and other digital content on this website, may not be reproduced, published, broadcast, rewritten or redistributed in whole or in part without prior express written permission from PUNCH.
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