7 On Your Side stepped in to help after a recent college graduate was being charged double for his student loan.
7 On Your Side's Nina Pineda stepped in to help after a recent college graduate was being charged double for his student loan.One college graduate from New Jersey says he's getting the refinance runaround after he thought he lowered the interest rate on his sizeable student loan.
It sent Discover, his old lender, a payoff check worth $36,000. The check was received by Discover and it even showed the full amount paid to Petruk's account at the end of June."I'm now refinancing and paying off the same loans twice," Petruk said. Petruk has never missed a student loan payment since getting his degree in restaurant management from Stockton University. He's now the manager at Bistro Bar in Red Bank.
"She said I sent a request to the team that looks up missing checks and they're not responding to me, if a supervisor at Discover couldn't get anyone to respond, I did not know where else to turn, so I turned to 7 On Your Side," Riehl said.7 On Your Side contacted both Ernest and Discover and both companies said they couldn't comment publicly on customer accounts, but both thanked us.
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