VISIT a bank now and you will most likely be greeted by a bank teller, customer service officer and a relationship manager. Read more at The Business Times.
Separately, Maybank Singapore has also launched an IBF-certified course as part of a S$10 million digital upskilling programme for its employees.VISIT a bank now and you will most likely be greeted by a bank teller, customer service officer and a relationship manager.
But the 294-page report noted that the rise of data analytics and automation may not ultimately result in a shrinking workforce in the financial sector. Tech advancements are also expected to create new roles in areas such as information technology, data and analytics, and compliance and marketing. The report also highlights skills that will be needed to meet future job demands.
MAS and IBF hope the study will also be used by financial institutions to preemptively re-skill employees whose roles are likely to be impacted more significantly. On Tuesday, IBF also launched a Technology in Finance Immersion Programme, targeted at professionals keen to start a career in some of the new and emerging roles identified in the study. It will complement existing professional conversion programmes in helping individuals acquire skills that are in demand.
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